Retail Insights

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Whitepaper: An Open Platform Approach for Checkout Technologies

In the age of continous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.

Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions
Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions

Marks & Spencer has revolutionized its checkout journeys by implementing Diebold Nixdorf self-service technology solutions. This has led to a significantly improved and highly adaptable checkout experience, delighting customers across all departments, including grocery, fashion and the café.

Blog: Overcoming Pain Points in Self-Service Implementation

Read about the advanced lessons from our field expert regarding overcoming the obstacles of implementing self-service.

Video: Transform the In-Store Shopping Experience With Mobile Consumer Journeys
Video: Transform the In-Store Shopping Experience With Mobile Consumer Journeys

Empower your customers to scan items on their own— via their own smartphone or a retailer-owned device. Open API multivendor software allows customers to keep track of their basket size while enjoying personalized recommendations and coupons on the go.

Case Study: Edeka Paschmann Expands its Self-Checkout Concept

Learn how Edeka Paschmann strategic partnership with Diebold Nixdorf allows them to deliver a unique shopping experience to the customers.

Video: Create Service-Focused Environments with Mobile Associate Journeys
Video: Create Service-Focused Environments with Mobile Associate Journeys

Retail associates are expected to provide exceptional customer service while juggling pricing, inventory, queue-busting and more. Empower your associates to meet those demands simultaneously with mobile devices that can orchestrate customer-facing tasks, facilitate store management duties, or simply connect them to customers when service is needed.

Blog: Closing the Gap Between Increasing Demand and Decreasing Staff

Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.

Whitepaper: Engaging and Personalized In-Store Experiences Powered by Storevolution™

Explore in our Zebra partner-branded whitepaper how retailers can boost transactions across store checkout channels with mobile solutions.

Video: Empower Your Staff
Video: Empower Your Staff

Vynamic Retail Platform offers connected, flexible, and efficient shopping experiences for retailers and customers. Built from scratch to reap the true benefits of the cloud, we empower your staff to deliver today’s and tomorrow’s retail journeys in the best possible way.

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