Retail Insights

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Blog: Mobile Self-Scanning: Convenience, Service and Efficiency Benefits Both Consumers and Retailers

Mobile self-scanning empowers consumers w/ real-time information about products, shelf locations, prices, promotions and recommendations while they are actually shopping. Find out more about this growing trend.

Whitepaper: How to Achieve Operational Excellence in the Digital Era

As the retail ecosystem evolves, and the lines between physical and digital channels continues to blur, retailers must get creative to stay ahead of the curve. In this new whitepaper, our experts examine current market challenges as well as outsourcing solutions.

Blog: The Power of Personalization in Retail

While the majority of retailers say that delivering an optimized customer experience is a top priority, not so many say they’re prioritizing personalized promotions or recommendations.

Blog: Retailers: How Well Are You Using the Most Powerful Tool in Your Arsenal?

Mobile is emerging as a key trend in driving customer experience at brick-and-mortar stores.

Blog: Exploring the Path to Connected Commerce

New Boston Retail Partners research sponsored by Diebold Nixdorf explores how retailers will deliver anytime, anywhere, anyhow shopping. Learn more here.

Blog: 10 Must-Haves When Choosing a Modern Customer Engagement and Loyalty Solution

We’re highlighting 10 must-haves when selecting a modern customer engagement and loyalty solution to enhance the consumer brand experience.

Blog: Beyond Discounts and Free Products: Getting Real Value From Customer Engagement and Loyalty Programs

We’re offering offers insights on how retailers can get real value from customer engagement and loyalty programs.

Whitepaper: Store IT As A Service

Searching for a lighter, leaner, cheaper way to manage and maintain store technology

Blog: Black Friday Consumer Safety Tips

Stay safe at the ATM and while shopping online or through your smartphone this holiday season. Tips you shouldn’t ignore.

Whitepaper: Omnichannel, Service Innovation & the IT Balancing Act

This whitepaper explores the following four key trends and looks at how international and large national retailers are dealing with these challenges

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