Self-Service: Availability

Consumers expect always-on, always available retail

Integrated end-to-end services increase up-time of self-service solutions for frictionless consumer and efficient staff journeys, whenever stores are open.

Self-service journeys need reliably engineered and properly integrated technology. With monitored systems always communicating and solving incidents proactively 24 x 7 operations are easy and reliably to achieve.

80%

reducing service calls

"when leveraging real-time monitoring and proactive remote resolution"

Source: Joe Skorupa, RIS, 2019

Always-on nature of retail is here to stay

Always-on availability creates an end-to-end, connected shopping experience — regardless of whether the customer journey starts or ends at home, on-the-go, or in the store.

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Retail Transformation Support Driven by Data

Our Storevolution™ Advisory Services team works with you to identify the optimal self-service solutions for your consumers.

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In the Age of the Consumer, Consumer Experience is King!

Retail leaders are preparing for constant change while putting the consumer experience before anything else. But how can retailers plan for this new future?

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Openness

Open, modular software platforms enable tailored solutions within POS environments and speed up time to market – for every consumer journey.

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Modularity

Leverage one core technology platform that can accommodate different modules to ensure easy adaptation of new forms when consumer expectations change.

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Innovation

Keep evolving and be future-focused with advanced self-service technologies that support retailer’s business philosophy in a leaner, more agile, and innovate way.

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Start Your Journey to a More Open Checkout Platform Today.

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