Personalized Experiences and Seamless Journeys

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Implement Optimized Journeys That Exceed Individual Needs and Expectations.

Consumers expect their banking experiences to be fast, easy, secure, consistent and deeply personalized. Your SMBs want real-time payment processing and more flexibility. And your employees need tools and support that empower them to provide exceptional customer experiences. Boost engagement with solutions that exceed everyone's unique requirements.

The SMB Opportunity

Small and medium business (SMB) is BIG business, representing one-fifth of all global banking revenue. What's your plan for optimizing SMB relationships?

THE SMB OPPORTUNITY

Managing the Cash Needs of SMBs

SMBs operate differently from their larger competitors – typically much more complex and intense than those of everyday customers. Take a closer look at SMBs specific challenges and needs.

THE SMB OPPORTUNITY

The Merchant Automation Journey

Cash automation is critical to modern banking. Learn how your organization — and your SMB customers — can benefit from new technology.

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CONSUMER

Enhance and manage your consumers‘ journeys end-to-end with deeply personalized, consistent and seamless experiences across your channels.

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SMALL & MEDIUM BUSINESS

SMBs make up more than 90% of all companies worldwide and represent one fifth of global banking revenues. Are you meeting their specific needs?

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STAFF

Adjustments to staffing models and processes go hand-in-hand with improvements to your customers' journeys. Ensure your staff journeys are equally frictionless.

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Insights

Whitepaper: The critical change you need to make your customer engagement strategy

Blog: How Digital Can Join the Dots of the Customer Journey

Focusing solely on meeting the short-term needs of customers is a missed opportunity. FIs seeking opportunity in the challenges of today will be using this new, more...

Case Study: Automatia- ATM Pooling Model Evolves to Serve Consumers in New and Innovative Ways

Operating as Finland’s largest interbank network of ATMs, Automatia maintains its leadership position in the industry through the delivery of an agile, turnkey service for...

Blog: I’ve Been on Both Sides of the Small-Business/Bank Relationship. Here’s What I See Happening in the Industry.

Bankers and small-business owners have some interesting commonalities. Most small business owners are looking for anything that can make their day-to-day business easier....