Link case study

Case Study: Improved Efficiency and Advanced Services for Argentina's Largest ATM Network

September 06, 2023  |  DIEBOLD NIXDORF

Link, a leading technology organization, provides ATM management services for many Argentinian banks. As each associated bank owns their own ATM fleet, the entire estate totalling over 9,000 ATMs in 2017, was a mix of Diebold Optevas, Wincor Cineos and other competitive ATMs. The mix of software, combined with regulatory modifications and the need for innovation, added complexity to Link’s operations and drove them to seek a partner that would enable them to provide standard applications across the network to ensure it remained one of the most reliable companies in the IT market.

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We added functionalities that were impossible with our previous platform, allowing us to operate 100% with fingerprint and facial biometrics, remotely access the ATMs, and support the reduction of CO2 by reducing the carbon footprint, making Link a certified Network with the ISO 14001/14067 Environmental Management Standard.

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